Privacy Policy

Privacy Policy

Flosverse Techsphere CIC

Last Updated: January 2026

Flosverse Techsphere CIC is committed to protecting your privacy and handling your personal information responsibly in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Who We Are

Flosverse Techsphere CIC delivers STEM education, digital skills training, coding clubs, holiday camps, employability programmes and community activities across Scotland.

For data protection purposes, Flosverse Techsphere CIC is the Data Controller.

Contact Details:

Flosverse Techsphere CIC

Unit 2, 201 High Street

Falkirk

FK1 1DU

Email: info@flosverse.co.uk

Telephone: 07592 161712

Information We Collect

We may collect the following information:

Parents and Guardians

• Name
• Address
• Telephone number
• Email address
• Emergency contact information
• Payment information
• Booking and attendance records

Children and Young People

• Name
• Date of birth
• Age
• School attended
• Medical information, allergies or additional support needs (where relevant)
• Photographs or video recordings (with consent)

Website and Marketing

• Website usage information
• Newsletter subscriptions
• Event registrations
• Social media lead form information

How We Use Your Information

We use personal information to:

• Deliver our programmes and activities
• Manage bookings and registrations
• Contact parents and guardians regarding activities
• Ensure participant safety and wellbeing
• Respond to enquiries
• Process payments
• Monitor and improve our services
• Comply with legal and safeguarding obligations
• Send information about future programmes where consent has been provided

Lawful Basis for Processing

We process personal data under one or more of the following lawful bases:

• Consent
• Contract
• Legal obligation
• Legitimate interests
• Vital interests where necessary to protect health and safety

Photography and Video

Photographs and videos may be taken during activities for promotional, educational and reporting purposes. We will always seek appropriate consent before using images of children.

Parents may withdraw consent at any time by contacting us.

Sharing Information

We do not sell personal information.

Information may be shared with:

• Staff and authorised volunteers
• Funding bodies where reporting is required
• Local authorities where necessary
• Booking and payment providers
• Professional advisers and regulatory bodies where legally required

Any third parties processing information on our behalf are required to keep it secure and confidential.

Data Storage and Security

We take appropriate technical and organisational measures to protect personal information against unauthorised access, loss, misuse or disclosure.

Information may be stored securely using systems including:

• Google Workspace
• Class4Kids
• Microsoft 365
• Secure cloud-based storage providers

How Long We Keep Information

We only retain personal information for as long as necessary to fulfil the purposes for which it was collected, including safeguarding, legal, financial and reporting requirements.

Your Rights

Under UK data protection law, you have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of information where appropriate
• Restrict processing
• Object to processing
• Withdraw consent where consent is relied upon
• Lodge a complaint with the Information Commissioner's Office (ICO)

Contact Us

If you have any questions about this Privacy Policy or how your information is used, please contact:

Email: info@flosverse.co.uk

Telephone: 07592 161712

Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available through our website and registration forms.